www.businessballs.com/complaintsletters.htm offers you some sample letters that you can send to your employer. One such sample letter can be found below and allows you to enter in your own information. The website also offers you a broad range of information that can be used to help create a letter that is effective, polite and appropriate.
"Name and address
Date
Reference
Dear...
I am writing with reference to (situation or complaint) of (date).
Firstly I apologise ('apologize' in US) for the inconvenience/distress/problems created by our error/failure.
We take great care to ensure that important matters such as this are properly managed/processed/implemented, although due to (give reason - be careful as to how much detail you provide - generally you need only outline the reason broadly), so on this occasion an acceptable standard has clearly not been met/we have clearly not succeeded in meeting your expectations.
In light of this, we have decided to (solution or offer), which we hope will be acceptable to you, and hope also that this will provide a basis for continuing our relationship/your continued custom.
I will call you soon to check that this meets with your approval/Please contact me should you have any further cause for concern.
Yours, etc.”
If you want to write a letter of complaint to your employer, either by using a template like this or through your own means, you should make sure that you remain polite and do not say anything that could provoke too much of an intense debate. Remember that you are talking to the person that pays your wages, and causing too much conflict could land you in even more issues. By remaining polite and appropriate you can ensure that you get the response that you require.
"Name and address
Date
Reference
Dear...
I am writing with reference to (situation or complaint) of (date).
Firstly I apologise ('apologize' in US) for the inconvenience/distress/problems created by our error/failure.
We take great care to ensure that important matters such as this are properly managed/processed/implemented, although due to (give reason - be careful as to how much detail you provide - generally you need only outline the reason broadly), so on this occasion an acceptable standard has clearly not been met/we have clearly not succeeded in meeting your expectations.
In light of this, we have decided to (solution or offer), which we hope will be acceptable to you, and hope also that this will provide a basis for continuing our relationship/your continued custom.
I will call you soon to check that this meets with your approval/Please contact me should you have any further cause for concern.
Yours, etc.”
If you want to write a letter of complaint to your employer, either by using a template like this or through your own means, you should make sure that you remain polite and do not say anything that could provoke too much of an intense debate. Remember that you are talking to the person that pays your wages, and causing too much conflict could land you in even more issues. By remaining polite and appropriate you can ensure that you get the response that you require.
