Before you start writing a letter explaining a situation with a bank overdraft it is important to make note of a few tips. Make sure to gather all your facts and relevant details, and this can include records of phone calls or previous correspondence, reference numbers, and so on. Have a clean and simple layout for your letter that includes your address and the date on the top-right of the page, and the bank manager’s name and bank’s address on the left, above the beginning of the letter.
Start the letter with a heading and a brief summary about why you are writing to them. You should then include relevant information clearly and concisely and be logical when setting out any complicated information. You should be precise and factual and keep to Standard English. If you are upset or angry about your bank overdraft situation, make sure that you are firm with your language but not abusive or aggressive. Before sending your letter, be sure to double check it for any spelling or grammar errors, and if possible get somebody else to read through it too.
First, outline exactly what the situation is or was that you are writing about. For example, give your customer account number (not your bank account number) and write a brief description about how much your overdraft limit is, the date that you went over your limit and how much by. Detail the charges made by the bank and give your reasons about why you went over. Explain why you feel that you should be refunded any overdraft charges and, if possible and true, emphasis that you have never done it before. End the letter with a polite note asking the manager to treat your case with understanding and sign off. If you ask the bank manager to respond, then include a self-addressed stamped envelope.
Start the letter with a heading and a brief summary about why you are writing to them. You should then include relevant information clearly and concisely and be logical when setting out any complicated information. You should be precise and factual and keep to Standard English. If you are upset or angry about your bank overdraft situation, make sure that you are firm with your language but not abusive or aggressive. Before sending your letter, be sure to double check it for any spelling or grammar errors, and if possible get somebody else to read through it too.
First, outline exactly what the situation is or was that you are writing about. For example, give your customer account number (not your bank account number) and write a brief description about how much your overdraft limit is, the date that you went over your limit and how much by. Detail the charges made by the bank and give your reasons about why you went over. Explain why you feel that you should be refunded any overdraft charges and, if possible and true, emphasis that you have never done it before. End the letter with a polite note asking the manager to treat your case with understanding and sign off. If you ask the bank manager to respond, then include a self-addressed stamped envelope.
